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From time to time activities must be cancelled due to low enrollment, change of availability from instructor, or many other reasons. In the event an activity session is cancelled by the Huntley Park District you will receive a full refund of any fees paid. Fees established for certain programs that are impacted by weather account for the possibility of cancellations without make-ups and fees are not refunded in these cases. Every reasonable attempt will be made to reschedule when possible.
If customers request a refund, general activity refunds, less a service charge of $10, will be made if a written request is received at least seven days before the start of the activity or next scheduled bill. After that, refunds can only be given for medical reasons, and may be prorated. When the Park District reschedules or cancels an activity due to insufficient registration, full refunds will be given. Refunds will be returned to the original method of payment or the refund may be applied as a household credit for future enrollments. Other pre-registration fees/deposits for day camp, preschool, ET are non-refundable.
Please contact our office at (847) 669-3180 x.1 if you need to cancel a class. If you believe you meet the criteria for a refund, our front desk staff will direct you to the program supervisor. To request a refund please fill out this form and submit it to firstname.lastname@example.org.