REFUND PROCEDURES

REFUNDS INITIATED BY PARK DISTRICT (PROGRAM CANCELLATION)

From time-to-time activities must be cancelled due to low enrollment, change of availability from instructor, or many other reasons. In the event an activity session is cancelled by the Huntley Park District, customers will receive a full refund of any fees paid.  Fees established for certain programs that are impacted by weather account for the possibility of cancellations without make-ups and fees are not refunded in these cases.  Every reasonable attempt will be made to reschedule when possible. 

REFUNDS REQUESTED BY CUSTOMERS

General activity refunds, less a service charge of $10, may be made if a written request is received at least seven days before the start of the activity or next scheduled bill.  After that, refunds can only be given for medical reasons, and may be prorated (Medical documentation required.) 

All refunds will be returned to the original method of payment or the refund may be applied as a household credit for future enrollments. Other pre-registration fees/deposits for day camp, preschool, ET are non-refundable.

Please contact our office at (847) 669-3180 x.1 or info@huntleyparks.org if you need to cancel a class.  If you believe you meet the criteria for a refund, you may fill out the Refund Request Form below.

Submission of refund request form does not guarantee a refund.  All refund requests are subject to review and approval by the program supervisor.